The publication is based on research conducted by KHAM Delchevo, focusing on the local community’s perspective regarding the efficiency of inspectorates. It delves into their perceptions of the issue and satisfaction levels with inspection services. Through a comprehensive analysis, specific recommendations have been formulated as a guide for Inspectorates under Local Self-Government, as well as other regional departments operating in Delčevo. These recommendations, rooted in the research findings, aim to support the primary goal of the SMART Balkans project—ensuring that Inspectorates are dedicated to serving the citizens.
Read the publication HERE.